Privacy Policy

Last Updated On: December 1, 2025
Effective Date: November 1, 2025

This Privacy Policy describes how Atlantic Wastewater Solutions (“we”, “us”, or “our”),  email: info@atlanticwastewater.com, phone: 902-410-1506, collects, uses, and discloses your information when you use our website (https://atlanticwastewater.com) (the “Service”).

By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice. We will post the revised Privacy Policy on the Service. The revised Policy will be effective from the date it is posted on the Service. Your continued use of the Service after that date will constitute your acceptance of the revised Privacy Policy. We recommend that you review this page periodically.


Information We Collect

We may collect and process the following personal information about you when you use the Service or communicate with us:

  • Name

  • Email address

  • Phone number

  • Postal address (if you provide it)

  • Company/organization (if applicable)

  • Any other information you choose to share in contact forms or email communications

We may also collect certain non-personal information automatically when you visit the Service, such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time and date of visit, and referring website

  • General location information (e.g., city/region) derived from your IP


How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and provide customer support

  • To provide, operate, and maintain the Service

  • To schedule site visits, inspections, or service calls (where applicable)

  • To manage our relationship with you as a customer, supplier, or partner

  • To improve, personalize, and expand the Service

  • To analyze how the Service is used (analytics and performance monitoring)

  • To send administrative information, such as updates about the Service, changes to this Policy, or important notices

  • To comply with legal obligations and enforce our rights

  • [Optional] To send you marketing or informational communications about our services, where permitted by law and subject to your consent where required

If we wish to use your information for any other purpose, we will ask for your consent and will use your information only after receiving such consent, and only for the purpose(s) for which consent was granted, unless we are required to do otherwise by law.


How We Share Your Information

We will not sell your personal information. We may share your personal information with third parties in the limited circumstances below:

  • Service providers and vendors (e.g., website hosting, IT support, email delivery, customer management tools)

  • Analytics providers that help us understand how our website is used

  • Professional advisors (e.g., legal, accounting, insurance) as necessary

  • Contractors or partners involved in providing wastewater-related services to you, where sharing is reasonably necessary to fulfill your request or contract

We require such third parties to use the personal information we transfer to them only for the purposes for which it was provided, and not to retain it for longer than necessary to fulfill those purposes.

We may also disclose your personal information:

  1. To comply with applicable law, regulation, court order, or other legal process;

  2. To enforce our agreements with you, including this Privacy Policy;

  3. To protect our rights, property, or safety, or the rights, property, or safety of our users or others;

  4. In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. If such a transaction occurs, your information may be transferred as part of that transaction.


Retention of Your Information

We will retain your personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • As long as you are a customer or have an active relationship with us;

  • For the duration required to respond to your inquiries;

  • For as long as required by applicable laws, regulations, or record-keeping obligations;

  • For the period necessary to resolve disputes and enforce our agreements.

Residual anonymous or aggregated information that does not identify you (directly or indirectly) may be stored indefinitely.


Your Rights

Depending on the laws that apply in your jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or updating of your personal information

  • Request deletion of your personal information

  • Restrict or object to the processing of your personal information

  • Request that we provide your personal information to another entity (data portability)

  • Withdraw any consent you have given us, where processing is based on consent

  • Lodge a complaint with a data protection authority or other regulatory body

To exercise any of these rights, you can write to us at [contact@atlanticwastewater.com]. We will respond to your request in accordance with applicable law.

Please note that if you do not allow us to collect or process certain personal information, or if you withdraw your consent, we may not be able to provide you with some or all of the services or respond fully to your inquiries.


Cookies and Similar Technologies

We may use cookies and similar tracking technologies to operate and improve the Service, understand usage patterns, and customize content.

To learn more about how we use cookies and your choices in relation to these technologies, please refer to our [Cookie Policy] (if applicable), or contact us using the details above.


Security

The security of your information is important to us. We use reasonable technical and organizational measures designed to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. Any transmission of information to us is at your own risk.


Third-Party Links

The Service may contain links to other websites that are not operated by us. This Privacy Policy does not apply to the privacy practices of any third parties, including any third party operating a website or service linked from the Service.

We strongly encourage you to review the privacy policy of every website you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.


Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, you can contact us at:

Atlantic Wastewater
Email: info@atlanticwastewater.com
Phone: 902-410-1506
Address: Nova Scotia, Canada